FAQ

**WEB SITE REGISTRATION AND LOG IN: Some of the content on the site is restricted to registered residents only. To register, go to the upper right corner of the site, and complete the process. Once registered, you will have access to the resident only content. However, you have to log in (again in the upper right corner) to the web site in order to be validated as a resident. You can check the box to "Remember Me" and then you will not have to log in again. Not logging in is the most common reason for not being able to see content. The web site and email are the preferred methods of communication for Willow Ridge.

ANIMAL WASTE:
Dog waste is required to be picked up by the dog owner. He HOA has installed dog stations to assist with this endeavor.  It is a violation of both the community rules and the City of Shawnee City Codes to leave dog or cat waste on the lawn. 


BOARD MEETINGS:
Board meetings happen once a month, typically the first Wednesday of the month. The meetings can be found on the Community Calendar and are scheduled at the prior Board meeting. They rotate between Board Members personal residences. Community members are welcome, please RSVP on the Community Calendar for that Board Meeting.

BOARD MEETING MINUTES: The monthly minutes are posted in the HOA Documents section of the Website. Meeting Minutes

COMMUNITY FORUM: The Community Forum page is a location for any registered resident to start or participate in an online discussion of various topics in the community. We expect that everyone will participate in a respectful and polite manner. Forum Page

CONSTRUCTION: If you are planning an external modifications or construction on your unit, you must contact the HOA Board for pre approval. This includes major landscaping, painting, deck modifications, fencing, roofing or additions. Please use the Contact Form on the website. 

DUES: Dues are paid annually on March 1st. Dues are $1,320 per year for single family homes and $960 per year for townhomes. Quarterly and semi-annual payments are available. A one time transfer fee of $50 applies to all new homeowners. Dues can be paid online. Find more info here: Dues Page

 
LANDSCAPING: Mowing and landscaping services are provided as part of the annual dues. Greenlawn, Inc. provides our landscaping services. Mowing and landscaping services will be suspended if dues are not paid on time. Restarting service after a suspension can take several weeks. A NOTE:  At the homeowner's own expense Greenlawn can also assist with the installation of electronic dog fences, sprinkler systems and Christmas lights.

PARKING: Overnight parking is not allowed within the Community pursuant to the community guidelines and restrictions. Excessive parking contributes to traffic congestion which reduces the quality of life, safety, desirability of the neighborhood and negatively impacts property values. The community restrictions are intended to protect these interests for all residents. Therefore, all residents, homeowners, renters and guests alike are obligated to adhere to these guidelines. We ask that you refrain from on-street parking between 10PM and 4AM daily and work with us to maintain the high quality and standard of living in the community.  We will send violation letters to offenders of this community restriction.  After the third violation, the HOA has the option to levy $100 fines per occurrence and the option to tow.

REBATES:The HOA Board has authorized rebates for qualified home improvements done in 2019. Please see details on the rebate page. 2019 Rebates

RESIDENT DIRECTORY:
The resident directory lists all those residents who have chosen to have their information listed in the directory. This is turned on by default. If you would like to limit what is displayed, or not display your information at all, please go to your account settings and adjust your privacy settings. The directory is only accessible by registered Willow Ridge residents.


SNOW REMOVAL: The community contracts for snow removal based on a contracted snow amount. We make the call storm, by storm. Typically we will plow at 3" and up. Crews do driveways, and front steps. Homeowners are responsible for the sidewalks in front of their houses. 
Snow will be removed as quickly as possible but can take up to 48 hours depending on the severity of the event. Crews may work through the night to finish.
Please be patient and allow the snow to stop and the crew plenty of time to get to the community. They typically start at one end of the community and work towards the other. They will alternate the starting end each storm. We will update the Community News page as things progress.
We will let the community know once they are finished. At that time, you can contact us with issues or missed driveways. Please give them sufficient time to work before contacting the board.


TRASH CANS: Trash pick up is Thursday of each week. If there is a holiday during the week, trash will be delayed one day. Trash cans must be stored inside the garage. Storing them outside is not allowed pursuant to the community guidelines and restrictions. They may be put out the night before pickup, and must be brought back in at the end of the day of trash pick up.   Waste Management provides our trash service. Trash service will be suspended if dues are not paid on time. Restarting service after a suspension can take several weeks.